Important Update

Please note that products purchased on sale are not eligible for return or exchange. All sale item purchases are final.

Product Disclaimer

All images on the website are enhanced during the post-production process. Actual product colors may vary.

Returns

All returns must be postmarked within 7 days of product delivery.

All returned items must be new, unused, and in their original condition.

Returns will not be accepted if the brand tag or plastic seal is removed from the product.

Pickup will be attempted twice. If unsuccessful, you will need to return the shipment to our address.

Reverse pickup is dependent on the availability of the service in your area.

Issues related to quality or quantity must be reported within 24 hours of delivery for prompt resolution.

COD charges are non-refundable.

A 100 INR logistics charge will be deducted as part of the refund process.

Return Process

To return an item:

Once the return is approved, your order will be picked up within 4-5 working days.

The refund process will begin after the returned product is received and inspected.

Refunds typically take 3-5 business days to appear in your original form of payment.

Eligibility for Refund:

Items must be returned with all tags attached.

The product must be unworn, unused, and unwashed, in the exact condition received.

Gift cards and store credit remain valid for a lifetime.

Gift cards are non-refundable and cannot be transferred to a bank account.

Cancellations

Orders cannot be canceled once shipped. If eligible for return, you may return the item in accordance with our return policy.

Refusing to accept your order at delivery will be considered a return, and a refund will be processed as per the return policy.

Orders can be canceled before they are shipped by visiting the “My Account” page or contacting customer support.

Pre-orders: Cancellations are allowed within the first 24 hours of ordering. Beyond this period, cancellations cannot be processed.

Exchanges

All exchange requests must be raised within 7 days of product delivery.

Items must be new, unused, and in their original condition, with all original tags and packaging intact.

Exchanges will not be accepted if the brand tag or plastic seal has been removed.

A reverse pickup will be attempted twice. If both attempts fail, the customer will be responsible for sending the item back to our return address.

Reverse pickup is subject to service availability in your area.

Any issues related to quality or quantity must be reported within 24 hours of delivery for prompt assistance.